Altitude Trampoline Park - Omaha

Cool place. They make you buy their socks but it was still a good price for 1 hour of playing. Mostly for kids though. Not really adult friendly for jumping around. I was glad that there wasn't loud music playing so I didn't have to leave with a headache.

Apr 01, 2025 · Beth Miller

Never post, but had an exceptionally terrible experience at a local business in Omaha. I scheduled a party at Altitude for my child’s birthday. I arrived and was told my party was cancelled as there was a glitch in the system. I schedule the party more than a month in advance . I was told to go to the VIP room. However, they mentioned this to another, larger party in session. No staff offered to help move the other party’s things. I had to help move their things to allow for room for my party. My kid’s name sign was misspelled. I had to set up the table and request forks. The pizza oven in the back was on fire (so I was told by Jaden, who was one of the staff). The facily smelled like smoke for 20 minutes. One of the workers was crying, and said she was overstimulated. Another worker said it was so busy and they were short staffed. When checking out, I asked for a discount with the manager, Alex. She offered me $50 off if I knew the promo code, but wouldn’t give it to me. My down payment to the party of $107 was not applied. Staff asked my daughters to hold the trapeze bar for other jumpers because they didn’t want to. I called the owner, Ron Puller, and introduced myself as Dr. Schultz. He listened and then called the staff. He called me back and insisted on referring to me as Miss Schultz. He said he got two different stories from his staff. He never took responsibility for wrong doing as he wasn’t sure there was any wrong doing. He took off $100. Didn’t address the previous amount required for reserving a party. He said he would look into it further when he could be present. He was very patrionizing and very disrespectful. I told him this was not a good look for his business and then he laughed at me. Would not recommend Altitude to anyone.

Mar 09, 2025 · Rachael Schultz

This place is a decent place. Great atmosphere the staff is awesome but the policies and small nitpicky stuff will drive you crazy. Make sure you have "altitude" gear on or they will kick you out or make you buy theirs. If you gear doesn't say altitude they take that very offensively. I have a membership and was forced to pay more because I didn't have gear that says "altitude" on it. My kids love to jump here but it becomes increasingly more frustrating to come back here. On top of this they want a picture of my kid, it's their policy. I do not feel comfortable with that, every time I come in we need a picture for his profile. Absolutely I understand, but then in that case, I would value my membership customer, returning customer, I would allocate some sock for the inconvenience. As then I am happy to buy you easily higher ticket prices items, plushies other food items, I have been of put then there affecting you bottom dollar in the long run.

Mar 23, 2025 · Jordan Jenkins

The cost of the service does not align with the quality of the facility and the activities provided. Why should we pay $25 per person for just two hours, especially with a two-year-old accompanied by an adult guardian? Additionally, being required to pay $12 for gripper socks seems excessive. Is safety not a fundamental part of the service you offer? Why must customers bear the additional cost for their own safety? This has certainly been my first and last visit to your facility.

Apr 09, 2025 · Patrick Hukportie

Not impressed. Haven’t been here for a long time and it is still in the same shape it was since I last visited. The place needs redone and or the owners need to invest some money back into it. The foam blocks are all bitten and look disgusting, the rock climbing wall is falling apart and almost all of the attractions are old and gross/broken down looking. Also smells like feet. Needs updates and improvements asap. Won’t return or suggest as there are so many other places close by that aren’t in such a broken down stance and the kids are busy for hours verses a half hour here.

Apr 08, 2025 · Corey Earlywine