Bouncy-Town Indoor Play & Party

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Bouncy-Town Indoor Play & Party ico

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Theme Park Directory

Marion County . Indiana

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 317-995-0037
  • bouncytown.net
  • 10280 E Washington St, Indianapolis, IN 46229, USA

Operating Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 5:00 PM - 9:00 PM
Friday 5:00 PM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 12:00 AM - 6:00 PM

Bouncy-Town Indoor Play & Party Introduce

Welcome to Bouncy-Town Indoor Play & Party, located at 10280 E Washington St, Indianapolis, IN 46229, USA. You can contact them at (317) 995-0037 or +1 317-995-0037.

Bouncy-Town Indoor Play & Party, featured in the Theme Park Directory category, offers indoor play and party services. However, customer reviews indicate serious concerns regarding the venue's cleanliness, safety, and overall maintenance.

Several customers have reported unpleasant odors, including a syrup smell in the front and a urine smell in the back of the obstacle course bounce. The princess castle bounce house was also noted to have a strong cat urine odor. Safety concerns have been raised due to a large hole in one of the bounce houses, posing a potential danger to children. Additionally, the trampoline was reported to be broken and held together with a towing strap.

Customers have also mentioned issues with the facility's cleanliness and maintenance. An area behind a white mesh net was described as having tents, suggesting overnight sleeping arrangements, which customers found concerning. Reports of water leaking from the ceiling and buckets catching water further indicate maintenance problems.

Furthermore, there are complaints about the venue's temperature, with customers reporting that it felt very cold due to a lack of heating. One customer also reported a double booking issue for a private party, with the venue failing to disclose the overlap until their arrival.

Key concerns raised by customers include:

  • Unpleasant odors (urine, syrup, cat urine).
  • Safety hazards (holes in bounce houses, broken trampoline).
  • Poor cleanliness and maintenance (leaking ceiling, overnight sleeping areas).
  • Inadequate heating.
  • Double booking issues for private parties.

Potential visitors to Bouncy-Town Indoor Play & Party in Indianapolis, IN, should be aware of these concerns before planning a visit. The reviews suggest that the venue may not provide a safe or enjoyable experience due to cleanliness and maintenance issues.

Photos

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Location

Customer Reviews

The big obstacle course bounce smelled like syrup up front and pee in back. The princess castle bounce house smelled strongly of cat urine. The bounce house with the pedestals had a big hole in the back left under a blue area. Not noticeable until you go near it and literally go into the bounce house tubing, letting air out as well - Definitely a dangerous situation. The trampoline was broken and had a towing strap holding it together. There was an area up front behind a white mesh net that had little tents that (assuming) the people slept in overnight. It was just an... interesting... experience.

Oct 27, 2024 · Kelli Winstead

Very cold felt like no heat on at all . water leaking from ceiling in about 5 different places buckets catching water. I booked private party he booked another party at the same time and gave a 50 discount but don’t say anything until I arrive. Would not recommended

Feb 18, 2025 · Elizabeth Sanchez

I forwarded the information about this business with the local general attorney's office. Do not send your kid here. A huge liability issue, my daughter could have been seriously injured or worse. As a dad, I want to protect my kid from danger. This is a place no parent should send there kids too. They were closing shop and my kid was still in the bouncy castle. They were deflating the castle WHILE my kid was still in the castle. My kid was crying for help, fortunately we were able to rescue her. I am more then livid, to say the least.

Oct 07, 2024 · Christopher Moreland

Good luck we’ve been here ten different times on different days and every time there’s a private party renting out the entire place and they don’t let anyone in.

Mar 15, 2025 · Chris West

We had our son's 7th birthday at Bouncy Town. The venue was great and the children did not want to leave. All of the bounce houses were fully inflated and operation. We all had a fantastic time. The pricing was very affordable and the staff were polite and welcoming. We will definitely be back! **If you are bringing in party supplies grab a shopping cart at the front entrance near target and if you have little runners, bringing some no-slip socks!!** Thank you Bouncy-Town for supporting OUR community!

Dec 27, 2023 · Benetta Johnson