Family Fun Zone

Welcome to Family Fun Zone, an amusement center listed in our Theme Park Directory, located at 2550 E Morris Blvd, Morristown, TN 37813, USA. This venue appears to offer a range of activities suitable for children, including laser tag and axe throwing, along with food options like pizza.

Environment: Family Fun Zone is mentioned as a great place for kids aged 12 and under. It is suggested that older children might find it less appealing, unless they enjoy laser tag and axe throwing, which are also offered. The general environment seems geared towards providing entertainment for younger audiences.

Services: As a featured amusement center in our Theme Park Directory, Family Fun Zone offers various activities, including laser tag and axe throwing. They also serve pizza, which has received positive feedback. However, a recent report from a school field trip detailed extremely rude behavior from a staff member named Austin towards both parents and children. This included shouting at children for requesting water instead of soda and limiting drink access. Additionally, gift cards were reported to have very limited usability for the games. The staff also allegedly separated children for no apparent reason and prevented group play. The leader of the field trip was described as bullying children and being unhelpful. Furthermore, despite payment for food being included in the field trip tickets, there was not enough food for everyone.

Features: The features of Family Fun Zone include activities such as laser tag and axe throwing. It appears to be primarily geared towards children aged 12 and under. Pizza is available and reported to be good. However, based on recent feedback, a significant negative feature is the reported rude and unprofessional behavior of at least one staff member, which severely impacted a school field trip experience.

Promotional Information: While one review mentioned that kids had a great time on a field trip, and the pizza was noted as good, a more recent and detailed account paints a very negative picture. The extremely rude behavior of a staff member towards children and parents, the limitations of gift cards, the lack of sufficient food despite payment, and the overall mismanagement of a school field trip are significant issues. The teachers involved in the field trip decided to leave early due to the worsening situation. This experience led to a strong recommendation against visiting Family Fun Zone unless there are assurances of improved staff conduct and customer service. Local users considering this venue should be aware of these serious concerns. For any inquiries or to address the reported issues, you can contact them at (423) 465-4300 or +1 423-465-4300.

In conclusion, Family Fun Zone in Morristown, TN, as featured in our Theme Park Directory, offers activities like laser tag and axe throwing, and serves pizza. While it may be suitable for younger children, recent and serious complaints about extremely rude staff behavior, poor service during a school field trip, limited gift card usability, and insufficient food should be a significant consideration for local users planning a visit.