FUNBOX VENTURA

DO NOT GO HERE. HORRIBLE EXPERIENCE. I bought some tickets back in October to one of these events for November 5 at their Ventura location for fun box. I purchased four tickets for the 4:30 PM entry. We just arrived around 5:15pm and found out that your van had closed at 5 PM without giving me or my guests any information prior at the time that they were going to close! I understand that i was late to my entry time any but WHY WOULD YOU SELL SOMEONE TICKETS TO A 4:30PM entry time with tickets that were apparently good for 2 hours if you were planning on closing at 5:00pm!? Their website stated that the location closed at 7pm. And then afterwards I received a message that I had not seen earlier that stated that funbox had changed my tickets to 3:30 PM without even calling or confirming with me and then proceeded to tell me that I could come anytime anyways, due to daylight savings. But if I was able to come anytime time due to daylight savings why wouldn't you say that you are closing at 5pm? So through this whole experience, I drove about 45 minutes for nothing, and was extremely disappointed and would have liked to receive a refund. We spoke to one of the workers that was still on the premises and told us we could contact the company to receive a refund. I emailed, called, texted and received no response. Terrible experience and a horrible company. DONT WASTE YOUR MONEY HERE!!!

Nov 17, 2023 · Cesia Astorga-Villalta

Such an swesome amazing experience! The manager Kevin was super polite and very helpful 👌. My son had such a great time defiantly going back !

Oct 15, 2023 · Crystal Jimenez