Get Air Trampoline Park

I've been here before and it's usually pretty good, but when we went today (4/1/2025), the place was... not good. Two things were closed (dodge ball and the play place), so you can play on the trampolines, do the ninja course thing, go on the playground, and if you're small enough, you can go on the "Little Air" stuff. So, for my younger siblings, they could do 3 out of 6 things available. Pretty lame. Plus, some things were literally duck-taped. The womens restroom was shockingly bad. The whole place smelled like chlorine like I was in a pool. The whole lighting in the bathroom was creepy, too. I think some of the lights are out. They have 2 sinks, one for taller people and one for shorter people. The tall one was out of service (the faucet was literally removed), so it was annoying to wash my hands in the little sink, but whatever... my main problem was the fact that there was literally open wiring, primed and ready for your little kids to electrocute themselves on. The sinks are automatic, so it makes sense that they have wires, but why can I see them hanging? Why can I TOUCH them if I want to?? (Yes, I asked if the dodge ball was closed or not, just in case the dodge ball was only closed until there was a referee or something.)

Apr 01, 2025 · Candyfood

Deep disappointment with the experience we had at Get Air during my son’s birthday party, What was supposed to be a joyful and fun celebration for our family was unfortunately marred by a series of events that left us feeling disrespected and very unsatisfied. During the party, a fight broke out, which was extremely upsetting for everyone involved. However, instead of offering assistance or showing any concern for the well-being of our group, the staff seemed primarily focused on ensuring that we paid the remaining bill. The physical fight situation escalated to the point where police were called, and we felt as though the safety and enjoyment of our event were entirely disregarded. This was mentioned and the manager & General manager were both VERY unprofessional and demanded us just to pay the bill. While I understand that the staff must manage difficult situations, I was incredibly disappointed by the lack of empathy and support from the management team. The priority should have been on ensuring a safe and enjoyable experience for us, rather than threatening us with police involvement over the, not yet paid bill. My child, along with others were upset and scared & not to mention they lost 15-20 minutes of their play time due to grown adults fighting and being arrested. We certainly won’t be returning to Get Air after this experience.

Mar 08, 2025 · Denae Pollinger

Prices are fair; employees were constantly monitoring and walking around if there was a need for assistance. It wasn’t crowded. Plenty of things for my kids to spend 2 hours exploring.

Jan 16, 2025 · Lindsay Whitaker

Very bad experience. They only care about you leaving on time and collecting the bill at the end of the party. You're supposed to be paying for a service where you don't have to worry about anything. But at no point did I have a manager helping me. The pizzas were cold, and the tip is mandatory, according to what I understood at the end of the party! I had to pay a tip for a person who never helped us. The party area looked dirty and ugly for a $300 birthday party. I so regret having thrown all my money away.

Apr 05, 2025 · Nahomy Morant

The layout is very good and the young kids area is real nice but clearly they don’t care about cleanliness. We’ve been going there for 2+ years now and it’s getting to the point where we may not come back because of how gross it has become over time. The amount of smashed bubble gum on the floor is gross.

Jul 30, 2024 · Leah Katyl