Round1 Bowling & Arcade Sunvalley Shopping Center

We met a friend to bowl on a Saturday Night. We did not have a reservation. It was busy but we didn’t wait for a lane. I will say Bowling is more expensive than I remembered. For three people for 90 minutes it was about $145. There is a bar. They do also serve food. We didn’t get food but did order drinks. The beer is cold! Always a plus. The staff was good. If we needed help due to something with the lane - they came quickly. Overall- fun experience and will come back. The food looked pretty good too. You can make reservations for large parties. More details on the website. There’s a ton to do her outside of bowling and arcade. There is also direct access to the mall. Thanks for a fun night!

Jul 09, 2024 · Ash Purcell

We called ahead to see if there was a long wait for bowling, we were told no wait. It took us about 15 minutes to get there where we are searched and metal detected at the door... never in my life have I been searched to go into a bowling alley but okay. Then we go to get a lane and are told it's 40 minutes wait for a lane unless we want to use a lane with the bumpers stuck up. We decided to go for it, but there was all sorts of problems with the lane, not just the bumper. The arm to clean the pins kept knocking over pins and giving people a ton of free points. We still had fun bowling but it's impossible to be competitive when the game is totally rigged. We bought some ridiculously expensive food from the food area, where when I ordered, i asked for ranch with each dish (so 3 ranch) and paid for my order, of course the receipt is not itemized, only shows the order number and order total. When my order is called, I go to pick up the food and there's no ranch. I ask the guy behind the counter ( a different one than who took my order) for one and he gives me one, I ask for two more as I had ordered them and he says he will have to charge me. I explained that I ordered them with my order and paid for them then. He said he could only give me one more. It's not a huge deal, but it's super frustrating when you don't get what you paid for and are hassled about it. I would pick another bowling alley if you have the option.

Feb 23, 2025 · Melissa McDermott

I went to Round 1 in Concord yesterday for my birthday with six people, expecting a fun night of games, food, and drinks. Unfortunately, the experience was a complete disaster from start to finish. We started at the snack bar, where the cashier, Brett, looked completely out of it—you could tell something was off. He just stood there, staring at us without saying a word, like he had never seen a register before. His manager came over and said, “You were supposed to be here an hour ago.” Brett’s response? “That’s my problem.” That should have been the first sign to just walk away. After finally getting our order in, it took an hour to get a simple burger and fries. The soda machine had no ice the entire time we were there. Meanwhile, the other guy working in the kitchen was beyond rude—when I misheard my number and asked him about it, he snapped at me with attitude, then just pointed at the loudspeaker like I was stupid. Next, my boyfriend saw an advertisement for $3 beers, so we went to the bar. We waited 30 minutes before anyone even showed up, only for them to hand me a Modelo in a small plastic cup and charge me $8. When I asked why it was so much, the bartender had no idea. I’m pretty sure he charged me for a pitcher instead of a single beer. Hoping to salvage the night, we moved to the arcade. Big mistake. A lot of their claw machines require an employee to give you the prize, but not a single worker was on the arcade floor. When I finally played my first game, it took my credits and set off an alarm. It took me 20 minutes just to track someone down to fix it. Overall, Round 1 in Concord is NOT worth it if you want any level of customer service. Between the rude and incompetent staff, ridiculous wait times, and lack of organization, I will never be coming back. If you’re thinking about going here, save yourself the frustration and go somewhere else.

Mar 31, 2025 · Jessica Brewer

Honestly, this is only the second time I have rated a place on google and this is coming from someone that travels every week of the year (from Canada). Firstly the people that work here are super unhelpful, don’t let you know the rules. We paid for an hour and no one was at their bar for 10 minutes then continued to tell me that Canadian/ foreign IDs are not accepted to buy alcoholic beverages and only passports are accepted (most Canadians can enter USA with just their licences). Luckily my girlfriend had our passports (Canadian/ Czech). We finally got our beer after a while and when we arrived at our lane we had booked for an hour they had said we were 10 minutes into our hour (they give 5 minutes to get there so taking a beer took 15 minutes). No one told us that. You can’t order from the bowling and they force you to walk to the bar to get anything so I then went to order 2 more beers (no one was at the bar again when I arrived) and they told me I couldn’t have 2 beers and I had to take mine then send my girlfriend over to pick hers up by herself. Place is nice and has tons of stuff to do but if I am back around this area ever again I won’t come back. At 3pm we wanted to extend and play another game. They told us we cant because it is full. We have been sitting here (it is now 3:22) and the place is empty other than 1 lane. Honestly I have gone to these sorts of places all around the world and service is really the worst I have ever seen. Disgusting

Oct 11, 2024 · Kelsey Stevenson

I went here for my 16th birthday in hopes this place would be a great spot, but sadly my birthday was ruined. This place was absolutely terrible. The drinks were horrible, the service was horrible (the staff were extremely negligent and rude), they can’t keep ice in the machines to save their lives, you have a card cool down that takes forever, and all games require a white card, so if you don’t pay extra, you don’t even get to play majority of the games there. Even the ticket collect for prizes took forever. Never coming here again.

Mar 29, 2025 · Obama’s little kitten