Kids Empire Strongsville Southpark Mall

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Kids Empire Strongsville Southpark Mall ico

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Theme Park Directory

Cuyahoga County . Ohio

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  • Intro
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  • Location
  • Reviews
  • 1500 Southpark Center, Strongsville, OH 44136, USA

Operating Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

Kids Empire Strongsville Southpark Mall Introduce

Welcome to Kids Empire Strongsville Southpark Mall, an amusement center located at 1500 Southpark Center, Strongsville, OH 44136, USA. As featured in our Theme Park Directory, Kids Empire is an indoor playground situated within the Southpark Mall, offering a space for children to play and have fun.

Based on customer reviews, experiences at Kids Empire in Strongsville's Southpark Mall appear to be contrasting. One reviewer strongly recommends avoiding the establishment, detailing a negative experience involving employees and the owner arguing during a payment attempt, inconsistent pricing, and witnessing rude behavior towards a disabled child and their caregiver. This reviewer also raised a serious safety concern about an unlocked gate at the front desk, which allegedly resulted in a child running away, with staff showing a lack of intervention or help for the distressed family. They described the service as "very poor."

In stark contrast, another reviewer had a very positive experience, describing the employees as "great" and "very friendly." They also noted that the place is "clean" and provides "so much fun for the kids," with their son not wanting to leave and having a blast. This reviewer highly recommends Kids Empire.

Considering these mixed reviews, the environment at Kids Empire in Strongsville's Southpark Mall is intended to be a fun space for children to enjoy indoor play. The cleanliness of the facility is mentioned positively by one reviewer. However, there are significant concerns raised by another regarding the behavior and professionalism of some staff members, as well as potential safety issues related to supervision and facility security. The services offered would include access to the indoor playground and potentially related amenities. Features likely include various play structures and activities designed for children.

No specific promotional information is available in the provided input.

Local users in Strongsville, OH, looking for an indoor playground for their children within Southpark Mall should consider these differing opinions. While some have reported positive experiences with friendly staff and a clean, fun environment for kids, others have raised serious concerns about staff conduct, pricing issues, and safety.

In summary, Kids Empire Strongsville Southpark Mall offers an indoor playground experience for children. Reviews present a mixed picture, with one highlighting friendly and great employees and a clean, fun environment, while another details significant issues with staff rudeness, inconsistent pricing, and safety concerns. Potential visitors should weigh these contrasting experiences when deciding whether to visit.

For more information, you can visit Kids Empire at 1500 Southpark Center, Strongsville, OH 44136, USA. It may be beneficial to seek more recent reviews or contact the establishment directly to inquire about their current environment, services, and safety protocols.

Photos

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Location

Customer Reviews

I highly recommend avoiding this establishment. I walked in and was very excited to take my sibling to play, to only then find the employees and owner arguing amongst themselves when I was trying to pay. After they finished their argument, I was ready to pay and each employee gave me a different price. One employee told me my total was $19.00 then the next employee told me $5.00, meanwhile my friend walked in for free. Nonetheless, I decided to pay and make the most of our time here. Unfortunately, that quickly took a turn. I overhead the way they were speaking to a disabled child and their caregiver and was astonished. It was very uncomfortable to watch and the staff seemed extremely rude. It is also important to note that there is a gate at the front desk, unfortunately that gate was not locked and a child did happen to run away. The poor family was in complete distress, searching for their child meanwhile the front desk staff/owner did not intervene or help. They watched the family panic and stared at them. Very poor service, which is unfortunate because I was excited to come here.

Mar 30, 2025 · thebeauty withinislam

Great employees very friendly the place is clean and so much fun for the kids my son did not want to leave he had a blast there. Highly recommend

Mar 29, 2025 · KandT Vail

Sooo I didn’t even work for this company but i definitely feel real offended ! I forgot I put an application in but I get a message in SPANISH yes my last name is Figueroa but why would you send me a message denying me in Spanish i literally had to translate it in English to know what it said , I applied in English and my resume is English I feel that was very discriminating!

Apr 12, 2025 · Markus AndAriel

I walked in with coffee and knew i was tossing it before heading inside the gates. The employee immediately said “no outside drinks” i said okay i know i will toss it now. Exactly 6 people walked in behind me with OUTSIDE DRINKS. If you have a rule for one person, the rules for everyone. I will not be back here.

Apr 09, 2025 · Duaa Iwais

Mar 30, 2025 · Danielle Vild