Kids Quest at Mohegan Sun

Welcome to Kids Quest at Mohegan Sun, located at 1 Mohegan Sun Blvd, Uncasville, CT 06382, USA. You can contact them at (860) 862-8150 or +1 860-862-8150.

Kids Quest at Mohegan Sun, featured in the Theme Park Directory category, provides child care services within the Mohegan Sun casino. However, customer reviews reveal a significant disparity in experiences and raise important considerations for potential users.

Negative reviews express serious concerns regarding the staff's ability to care for children, particularly those requiring extra patience. Customers have reported instances where they felt the staff struggled to manage their child, and in one case, an incident occurred without a phone call to the parents. The staff's lack of patience and the perceived level of care have been questioned, leading some to recommend hiring a private sitter instead.

One reviewer described a negative interaction during pick-up, where a staff member "scoffed and slammed the gate." This behavior was seen as unprofessional and concerning.

Conversely, positive reviews indicate that Kids Quest can be a "fun time" when parents are present and supervising their own children. However, there is a strong emphasis on the fact that this is not a traditional daycare. Customers are advised against leaving their children unattended for extended periods, such as for shopping.

A recurring theme in the reviews is the importance of understanding the environment. Customers are reminded that Kids Quest is located inside a casino, which may not be suitable for all children or parenting styles. The distinction between a casino-based child care service and a traditional daycare is heavily emphasized.

Key features and services (based on customer reviews):

• Child care services within the Mohegan Sun casino.
• Mixed reviews on staff patience and care.
• Potential for fun with parental supervision.
• Not a traditional daycare environment.
• Concerns about unattended child care.

Kids Quest at Mohegan Sun offers child care services within a casino environment. Customer reviews are mixed, with some expressing concerns about staff patience and care, while others find it enjoyable with parental supervision. It's emphasized that this is not a traditional daycare.