Sky Zone Trampoline Park

Welcome to Sky Zone Trampoline Park, located at 500 2nd Loop Rd, Florence, SC 29505, USA. You can contact them at (843) 942-1404 or +1 843-942-1404.

Sky Zone Trampoline Park, featured in the Theme Park Directory category, provides a variety of trampoline-based activities for family fun. However, customer reviews indicate a mix of positive and negative experiences, particularly regarding customer service.

Positive reviews highlight the fun and engaging activities available, especially for children. Customers have reported that their granddaughters had an "absolute blast" jumping on the trampolines, swinging on ropes, and playing in the foam pits. These reviews emphasize the entertainment value and the potential for laughter and enjoyment.

However, negative reviews raise significant concerns about the establishment's customer service and business practices. Customers have criticized the lack of accessible contact information, stating that there are "no numbers on website to speak to someone if you have a problem." The absence of BBB accreditation is also noted as a concern.

Communication issues are further highlighted, with customers reporting that messaging attempts result in interactions with a "bot" rather than a human representative. Difficulties in canceling memberships and unauthorized charges have also been reported, with customers stating that they were charged even after removing their card details from their account.

The lack of receipts for contract interactions is another point of contention, with customers feeling that it creates a "your word against their word" situation. Customers have been warned to proceed "at your own risk," particularly regarding potential injuries.

The conflicting reviews suggest that while the activities at Sky Zone Trampoline Park can be enjoyable, particularly for children, there are significant concerns about the establishment's customer service and billing practices.

Key features and services (based on customer reviews):

• Trampoline-based activities.
• Foam pits.
• Rope swings.
• Potential for fun and engaging experiences.
• Lack of accessible customer service.
• Difficulties in communication and membership cancellation.
• Concerns about unauthorized charges and lack of receipts.

Sky Zone Trampoline Park in Florence offers a variety of trampoline-based activities, including foam pits and rope swings. While some customers report a fun experience, especially for children, others criticize the lack of customer service, difficulty in communication, and issues with memberships and billing.