The Max Family Entertainment

Welcome to The Max Family Entertainment, an amusement center listed in our Theme Park Directory, located at 1015 Red Bank Rd, Orangeburg, SC 29118, USA. This venue reportedly offers a variety of activities, including go-carts, mini-golf, bowling, jumping areas, laser tag, bumper cars, and arcade games.

Environment: The Max Family Entertainment is described as a big facility with many options available, reportedly more so on the weekends. However, multiple customer reviews paint a concerning picture of the environment during visits. There are complaints about a significant number of attractions being non-operational, including go-carts, mini-golf, and bowling during a scheduled birthday party. Additionally, a substantial portion of the arcade games were also reported as not working, and the prize redemption area was almost empty. There are also mentions of a non-operational Icee machine. One review suggests that during weekdays, the facility might feel ignored by the limited staff present.

Services: Customer reviews indicate significant issues with the services at The Max Family Entertainment. One reviewer detailed a disappointing birthday party experience where numerous advertised attractions were out of service upon arrival. They also reported difficulty in finding staff to operate laser tag and experienced breakdowns with the bumper cars, leaving only two out of six functioning. Another recurring complaint is the lack of staff presence, particularly during weekdays, with claims of being ignored by the few staff members who do show up. There are also reports of unanswered phone calls when trying to inquire about party packages or operational status. The absence of court monitors in the jumping area, despite a posted warning, is another serious service concern.

Features: The advertised features of The Max Family Entertainment include go-carts, mini-golf, bowling, a jumping area, laser tag, bumper cars, and an arcade. However, recent reviews indicate that the operational status of these features can be unreliable. Customers have reported that go-carts, mini-golf, and bowling were not working during their visits. The bumper cars had a high rate of malfunction, and a large percentage of the arcade games were out of service. The jumping area reportedly lacked supervision despite posted safety warnings. The prize redemption for arcade tickets was also described as almost completely empty.

Promotional Information: One customer reported paying almost $200 for four children to access jumping, laser tag, bumper cars, and receive a $10 game card, highlighting the cost of the limited available activities. However, there is no information about general promotional offers. Given the numerous negative reviews regarding non-operational attractions and poor service, local users are strongly advised to contact The Max Family Entertainment directly at (803) 937-5959 or +1 803-937-5959 to inquire about the current operational status of all attractions before planning a visit, especially for special events like birthday parties. The inability to reach them by phone as reported in a review is also a factor to consider.

In conclusion, The Max Family Entertainment in Orangeburg, SC, as listed in our Theme Park Directory, appears to offer a variety of family entertainment options. However, numerous recent customer reviews detail significant issues, including a high number of non-operational attractions, understaffing, poor customer service, and a lack of maintenance. Local users should exercise caution and strongly consider contacting the venue to verify the availability of desired activities and the quality of service before visiting.