UPTOWN JUNGLE FUN PARK | Sandy, UT

What happened with our safe, clean, fun Uptown Jungle???? We’ve been members for about two years, and over the past few times we’ve been there, the establishment is SO MESSY and UNSAFE! A few facts: . The basketball area’s inflatable floor is hardly ever stable full of air, making it not only so uncomfortable to play, but quite unsafe. . On many occasions, I’ve seen the actual air pumping machine been left outside by the wall, and with the big plugs on the same wall open and perfectly ready for our little curious toddlers to potentially hurt themselves with all of that. . Yesterday my friend’s baby (see pictures) slipped and hit her head (thankfully not too hard) in some of the dirty water that was left after the floors were being cleaned. We had been sat down for at least 20 minutes giving our children some snacks and watching the staff do literally NOTHING to clean those traces of dirty (really gross) water all along the back side where the dinning tables are. After the incident, we asked the boy that seemed to be in charge of it to please take care of that, and defensively he replied: “I am working on it”. To what we thought to ourselves, “no you’re not, had you been working on it, you would’ve already grabbed some paper towels to the very least, and forgot nieve your job to ensure this running area is safe”. As pictures show, we ended up doing it ourselves before other kinds hurt themselves. . Toys are missing and/or destroyed. I understand parents should be more aware of what their children are doing and not let them destroy the place, and from a business perspective I also believe that it is Uptown Jungle’s responsibility to keep its place clean, safe, and fun re-stocking the missing or damaged pieces. . Along the dame previous lines, there’s broken plastic balls all over the place (not safe), and on a different day I watched the teenager in charge of cleaning those areas pick up balls and dumping them into the main pool ball area (whatever that’s called) with peaces of a plastic bag that seemed to belong to a package of socks. He saw it go into the play area and did not mind picking it up, so I did, because little pieces of plastic bags are indeed another hazard for our little ones. Anyway, these are the few things I can think of now. I gave it an extra star only because we used to LOVE this place, not anymore. Sad! We’re going to cancel our membership :(

Mar 12, 2025 · Johanna Chavez

I used to enjoy taking my kids to Uptown Jungle. They have fun and there is so much to do and it previously was a great place for fun birthday parties. But over the past few months, the quality of the place has plummeted. Now, there are a lot of broken, missing, and worn down features that need to be fixed. Air Floors constantly deflate and are dangerous. Some things have been broken for an entire year. I understand kids are hard on things, but most of what is broken is relatively inexpensive to fix or replace. It also is not as clean as it used to be. I hope that the franchise owners will make the effort to make some changes so it doesn't continue to go downhill, because it started out as a really unique attraction for this area.

Mar 08, 2025 · Laura T

We had our daughter’s birthday party at this place and it was amazing! They have so much things for the kids to do and play even the little ones can play and enjoy at the toddler area.. Also they have super delicious pizza and the staff is super friendly and the manager Spencer was so helpful and kind! We will be coming back for sure!

Sep 23, 2024 · Karla Perozo

So much FUN! Many awesome activities in a great (new and clean) facility. There’s a section for toddlers only. A climb section where kids can choose up to 3 walls per turn, then stand in line for unlimited turns. Huge jungle gyms throughout, there’s also an area for jumping. I got a great Groupon deal for tickets so we decided to check it out and I’m glad we did. I wish it was closer, we’d go more often!

Oct 11, 2024 · Victoria O

My kids love uptown jungle! There is lots to do for kids of all ages. The snack bar is great and the staff is friendly. Four stars because there doesn't ever seem to be enough staff present. The ones there are teenagers, which is fine but sometimes I have no idea if a manager is even present. The lines can be long to check in so come early if you're there for a party or if you are on a time crunch!

Mar 12, 2025 · Liza Braun