Urban Air Trampoline and Adventure Park

This place looks bigger online and from the outside than it actual was. The staff were not friendly, distracted flirting with each other and some just rude. There were several 16+ year old kids rough housing and staff did not address it. My kids were getting hit in the face because they were throwing balls from the arcade toy redemption around on the trampolines. The female staffer in attached photo just flirted with them and talked about plans for when not at work. The zip line harness did not seem to be fitted properly so it caused several bruises. The ninja course area was such a free for all the I had my kids avoid it. There is no line control so kids cut you off and staff couldn't care less. The only area that was staffed well was the rock climbing walls but even then, there are eight walls and staff only had four in use so line was long. Overall I would not recommend this place

Mar 02, 2025 · Dustin Deshiro

Do yourself a favor. Read the bad reviews, they're all true. When I first walked in the first thing I noticed was a cigarette smell inside the location. The wait to buy tickets was about 15 minutes not including the time it takes to sign the legal forms. The place is not very clean and feels uninviting. I have visited many Urban Air locations across different states, but this one does not get my vote. This location is by far the worst I've visited. The men's restroom is a disaster. Please see pics.

Dec 28, 2024 · Wellington Camejo

Urban Air in Orange is Great ... My Teenagers all the way to 4th Grader had a blast.🏋‍♂️🏋‍♂️🏋‍♂️.. High school kids were in there having the time of their lives... The Games🤘 , Virtual reality🤘, rock climbing🤘, Lazer Tag🤘 , Go Kart Track.👀🤘. Hard to beat ...

Jan 12, 2025 · Flowers and Kain

Kids love it here. They get to run and have fun. The storage locker only takes cash. Safe your socks for the next visits. Pizza and slushy are really good

Dec 06, 2024 · Venus Molina

My daughter had a birthday party there today did not have a good experience from the time I walked through the door. The party was for 12 PM and I was told I could come 15 minutes early to set up. I checked in at the desk at 11:38 AM and the girl told me it was five minutes too early. Meanwhile, the five minutes have passed. They are aware that I am waiting. Another party group shows up and they take them back. Didn’t make it to our table until almost 12:05 pm when my guests were already arriving. The trampoline park is nice but seems there’s some upgrades that need to be done. I was jumping on one of them myself and I weigh 130 pounds. It felt like it was going to cave in. Fast-forward to the party being over, I was putting my stuff back in the car. My kids were still playing, and I was trying to gather up my kids before I went and paid. I went to the back to pay and dealt with a girl named Mia, who was extremely rude and unprofessional. I had a party of 10 and two did not show up so I was supposed to get a card for two remaining wristbands that were not used she knew she was supposed to give them to me because my server told me that and she didn’t. The two extra wristbands were sitting on the clipboard when I returned to ask for my two free tickets and she was so rude and unprofessional didn’t even respond to me (only with a nasty look) when I asked her, “Hi, how are you” Mia, find a new job and urban air-Find some younger kids who are actually personable, nice, and want to work. This little girl was miserable.

Feb 08, 2025 · Ju Aviles