Kids Quest at Treasure Island Casino

My 5 year old loves this place! He cries every time when 8 pick him up because he was having so much fun. This is one place I feel good about leaving him when I want to go play games too!

Jan 19, 2025 · Kristin Suggs

Not happy at all I’m hoping that somebody gets back to me and makes it right but I had two kids ages eight and nine go for an hour and they charged me $70. They gave me a late fee because they said I was late. I was there on time and the only reason it was late is because they were working the register and there was a multiple people in front of me and only one employee working when there was multiple employees Not happy whatsoever

Feb 20, 2025 · Sara Davis

My grandson has been going to Kids Quest since he was 3 and is now 8 years old. Kids Quest was his favorite place on earth. The whole school was told by him how great it was. Since the complete personnel change, that is not the case by us or him. The first time he was there several weeks ago he said they kept getting yelled at for doing things like tag in the gym area and other times. The last time we weren’t was Saturday a couple weeks ago, I knew they had had the sign up saying they were working on deciding hours so I looked online. It said they were open at 11am, so we drove 60 minutes to find no note but the gate was down. A couple other people where standing there to. I rattled the cage because someone was in the office. She finally came out and she said it didn’t open till 4. I told here it was 11 according to the website and she gave me the attitude that I was wrong so I showed her the website. She opened the gate, looked at my phone and told me she didn’t care what the website said and we were just out of luck. You went from a staff that remembered my grandson even after it being closed for covid to a group of people that don’t give a darn about the kids and tried to upsell products. We will not be taking him there again.

Mar 18, 2024 · Wendy Hedtke

My kids absolutely LOVE THIS PLACE!! And it's real nice to k ow they are taken care if with such kind and gentle people that work there. Always friendly and sweet. And they form a bond with them and that means a lot to them and me too. The chance to relax knowing they are taken care of well is priceless!!

Oct 14, 2023 · Kathrynstella

Took my 2 children and nephew last night. Got a page to come back, so I called on the way down there obviously concerned as a parent, the director Melanie answered and said you just need to come here and hung up. I get there and she said my son had said a bad word and was upset so the kids had to leave, I tried to ask more questions to get information as that’s not normal at all she was rude absolutely terrible customer service! She should not be allowed to be the director of anything let alone children!! On the way home my daughter tells me what happened mind you this is the 2nd visit there and on the first visit was told his account would show he has adhd and autism which it didn’t and 2nd my daughter explained 2 older kids were trash talkin and bullying my son and he finally reacted along with my daughter saying all the director was doing the whole time was trash talking kids and their parents the whole time. She’s highly unfit to be around kids and now my son looks targeted whether or not that was the case the 2 kids who bullied my biracial child were never sent home only my child was. not to mention i asked for the kids to be fed and they werent and when i said i shouldnt have to pay a dime after what she did she threatened to call the cops even though i still had my card in hand ready to pay it. people who are around kids should be held to a higher standard at all times and she is not fit to be around kids that was melanie the director who did all of this and i truly wouldnt recommend

Mar 10, 2024 · Marilyn Jackson