Play City

I’m going to preface the review by saying, as a military family, we’ve visited indoor play areas for 10+ years all over the western US. This was one of the best indoor playgrounds we’ve been to, and by far, the best in San Diego. It was very well lit and CLEAN! I loved that they had an actual coffee shop, but it would have been nice if it had similar hours as Play City. Apparently, the lady who ran the coffee shop decided to leave at 5, but separate hours aren’t posted anywhere. I know a lot of the parents there were disappointed because they couldn’t get coffee. So here’s why I’m giving it 3 stars and not higher. 1. I think it’s very odd that all the imaginative play stations (pizza kitchen, veterinary clinic, etc.) were only for under 5. After an hour or 2 of climbing, my kids (6, 8, & 10) wanted to play something calmer, but they weren’t allowed in there. Our 2 year old wanted big sister to play with him, but again, not allowed. I get having a “baby” area; but as someone with a degree in early childhood development, kids over 5 can get more out of imaginative play than kids under 5. 2. It’s wild to me that there is no locking gate for the area designated for kids 18 months to five. Not even a latch. Kids can literally push it open! I’ll attach a picture. 3. There’s WAY to much going on the 18m-5 area. There are WAY too many push carts, random toddler chairs, play food, etc. The little play structures are fine, but there’s too many cheap school bus toys junking up the area, making very overstimulating. We were there from 2pm-6pm. A lady came into the 18m-5 area and tidied up at 5ish. I’ll attach a picture of what the imagination areas looked like for the vast majority of our time there. I get it, toddlers make messes and that’s fine. But if older children were allowed to play in the grocery store, they’d replenish it as they play—toddlers do not do that. Also, there are literally no napkins to be found. We had dinner there, thinking there were napkins and nope. And all the paper towels were gone from the bathrooms. So, Play City, if you want to keep your tables and eating areas clean, I’d suggest providing napkins. All in all, I loved that there was an actual area to climb and not just inflatables. We will most likely be back. However, we truly hope you reconsider the age parameters of the imaginative play area and PLEASE, PLEASE, PLEASE put in AT LEAST a latching gate for the toddler zone. I don’t know one 2 year old with the self-control to not escape. I’ve attached pictures of the “gate” for the toddler zone, the coffee shop, and some of the “imaginative play” areas.

Dec 18, 2024 · Kimberly Phifer

We have lots of fun at play city with my niece. She’s entering the terrible twos but uses all her energy here after I get off work. Believe me it helps keep the house stay cleaner longer otherwise toys would be all over the house. We have a monthly membership so we come pretty often. Also new inflatables have arrived.

Jan 30, 2025 · Angie Mejia

We have been here countless times and it is such a blast! I love the variety of play structures they offer: a large play slide and playground, 4 bounce houses, a ball pit, toddler area, and baby area. There’s also a pretend play area for grocery shopping, the vet, and farm. The place is well maintained and clean. You’ll see staff going around cleaning tables and sweeping the floor. And when your little ones get hungry, there’s a snack bar area where you can purchase food and drinks. There’s also tables and chairs for the parents to sit and do work while they let their kiddos burn out energy. Play city comes with free WiFi for guests. Memberships are available for frequent flyers. Highly recommend this indoor playground

Aug 21, 2024 · Frances Camille Lopez

I have brought my children here for a few months now. I would start by saying that a month membership (Mon-Thur @ $45) is probably the best deal for you or $65 to also include Fridays. ***UPDATE*** They DO NOT offer the Mon- Thurs membership anymore, sadly due to lack of sales for them. They, however, still offer a month but got $65. The atmosphere at Play City is a good mix of liveliness and hospitable from what I have witnessed so far. Although there are some toys scattered in the toddler area meant for children 5 and under, the workers seem to have a good understanding of when to organize. There is a section in the play area for babies ( 18 months and below ). I have to say that the toddler area is a big hit for the small children as it boasts a wide array of toys and imagination seeking from cooking, shopping, building blocks, farm, and so much more. Plus, the couches in the toddler area are VERY comfortable for you to relax as you watch your child explore and play their heart out. Thro ughout your visit, you will hear upbeat music to match the tempo of adrenaline running through your child's body as they explore the whole city. It does get turned down for birthday songs if you do decide to have a party there. Plenty of tables and chairs in the center of the city for those tired parents who need that break from chasing their child from toddler area to the Fire Station to the bounce houses, to the everywhere else. The snack area is as is, snacks. Chips, drinks, and even some ice cream or refreshing Popsicles are there, though, and prices are fair. Bring your own food and relax! Workers will answer help with whatever questions you may have. Also, restrooms are always clean... so BIG PLUS. Overall, Play City has been an amazing experience every visit. From the smiles you see entering, to the cries you hear when it's time to go. Either way, it will be memorable for your children and hopefully a relaxing time for you as the parent. I highly recommend it. New update on 30Jan2024: They added a coffee shop. That now includes pizza, pastries, some fruit, and other goodies in the menu on the video listed below! I appreciate the addition catered to those parents who are tired and need some coffee or something other than chips and candy. They have updated the snack bar area to a cleaner and more organized station. This place is still as nice as I remember coming on weekdays. Still recommend it! New update May 22, 2024: The coffee bar is gone?!?! And they added a Cotton Candy machine. I'm pretty confused on the direction this place is heading. The speaker was placed in front of the snack bar and seems to be a little loud. Music was softer than the usual upbeat songs but seems as if it was turned up a little higher. Still recommend though! New Update 01OCT2024: 10 - 12 kids running up the slide posing a safety risk for the smaller children and no workers to enforce safety 😞 2 new pieces of equipment replaced. Police your workspace and uphold the standard so ALL children may be able to play safely. Parents, please watch your children!!! One female worker sat in the bus looking section, at the bottom of the slide and was on the phone curled. Don't know if it was her break time but pretty unprofessional. Please do better Play City.

Oct 01, 2024 · Let's Adventure

Great location with plenty of space for your little ones to run around. I found the atmosphere pleasant, and the staff is really friendly. The staff is constantly cleaning and ensuring that the kids are playing in a safe manner. This location also has a good snack bar, but they seem to also allow outside food and drinks, which is a big bonus. Side note there is plenty of parking and places to eat for afterwards.

May 18, 2024 · Mingo Montellano