The Great Escape Room Burlington

Welcome to The Great Escape Room Burlington, located at 156 College St, Burlington, VT 05401, USA. You can contact them at (802) 335-2597 or +1 802-335-2597.

The Great Escape Room Burlington, featured in the Theme Park Directory category, provides engaging escape room experiences that have received high praise from customers. Reviews highlight the excellent hosts, challenging puzzles, and outstanding customer service.

Customers have reported having "a great experience," with hosts like Jesse and Drew being commended for their exceptional service. The venue is particularly popular for group activities, such as birthday celebrations, where even large groups find engaging activities and "something to do."

The puzzles are described as "great" and "challenging while still being solvable," indicating a well-balanced experience that requires critical thinking without being overly frustrating. This makes the escape rooms enjoyable for a wide range of participants.

The venue's customer service is highly regarded. In instances where technical issues arose, such as a malfunctioning puzzle, the staff provided satisfactory solutions, including complimentary tickets and extended time. This demonstrates a commitment to ensuring customer satisfaction.

Customers have expressed appreciation for the "kindness and customer service," highlighting the staff's willingness to rectify problems and ensure a positive experience. The puzzles are described as requiring "thinking out of the box," adding to the challenge and enjoyment.

The venue is suitable for families, with children enjoying the escape room experiences. The positive impact on children's enjoyment is a recurring theme in customer reviews.

Key features and services include:

• Engaging and challenging escape room experiences.
• Excellent and attentive hosts.
• Outstanding customer service.
• Suitable for group activities and family fun.
• Puzzles that require creative problem-solving.
• Accommodating staff who address technical issues effectively.

The Great Escape Room Burlington offers a highly recommended escape room experience with engaging puzzles and exceptional customer service. It is an ideal destination for group activities, family outings, and birthday celebrations. The venue's commitment to customer satisfaction and the quality of its puzzles make it a standout choice in Burlington.