Urban Air Trampoline and Adventure Park

Welcome to Urban Air Trampoline and Adventure Park, located at 680 E Waterfront Dr, Munhall, PA 15120, USA. You can contact them at (878) 206-7113 or +1 878-206-7113.

Urban Air Trampoline and Adventure Park, featured in the Theme Park Directory category, offers a variety of activities, including trampolines and adventure attractions. However, customer reviews present a mixed picture, with positive feedback on some staff members and significant concerns about overall staff behavior and the park's cleanliness.

One customer praised a staff member named Mark, who worked at the rock climbing area, for being "very nice, caring, and very patient" with their children. This indicates that some staff members are helpful and attentive.

However, other customers reported negative experiences with the staff. They described the workers as "young kids that care more about talking to other workers than actually doing the job." This suggests a lack of professionalism and attentiveness to customer needs.

A particularly concerning incident involved a staff member eating pepperoni off a pizza while delivering it to a group, highlighting poor hygiene practices. The park's cleanliness, especially the bathrooms, is also a major issue. Customers reported "disgusting" bathroom conditions, including a lack of toilet paper and the presence of feces on the floors. They stated that "nobody cleans anything in this place."

Even simple requests, like asking for ketchup, were met with reluctance and inattentiveness, further indicating poor customer service.

These reviews suggest that while the park offers fun activities, potential visitors should be aware of the potential for inconsistent staff behavior and significant cleanliness issues.

Key features and services (based on customer reviews):

• Trampoline and adventure park activities.
• Rock climbing.
• Inconsistent staff behavior (some helpful, others inattentive).
• Significant cleanliness issues (garbage, dirty bathrooms).
• Poor hygiene practices.
• Poor customer service.

Urban Air Trampoline and Adventure Park in Munhall offers a variety of activities, including trampolines and rock climbing. However, customer reviews reveal significant concerns about staff behavior and the park's cleanliness. While some staff members are praised for their helpfulness, others are criticized for inattentiveness and poor hygiene. The park's cleanliness, particularly the bathrooms, is also a major concern.